Jira Service Management

{"xsrfToken":"BTSO-9AHN-OAL8-KVH4_0ae9c9320093dc7b1d2a6860b60202a09052da40_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2f55932a-7364-43b3-88da-9260e9519547/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NjlmMTk3Yi0yNTVjLTRjZGEtOWMzOS05MDMxY2E2MmM3OTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJmNTU5MzJhLTczNjQtNDNiMy04OGRhLTkyNjBlOTUxOTU0NyI6WyJyZWFkIl19LCJleHAiOjE2NTY0MTA4NzUsIm5iZiI6MTY1NjQxMDI3NX0.zq5VvO0oVkf-By7GRKNx9NI1dE3yJyE7pNh3FggWPno&client=669f197b-255c-4cda-9c39-9031ca62c796&mode=fit","logoId":"2f55932a-7364-43b3-88da-9260e9519547","isLogoAvailable":true,"helpCenterTitle":"Welcome to Salt Group Product Support","sharedPortalName":"Salt Group Product Support","userInitialAnnouncementHeader":"Salt Product and Support News","userInitialAnnouncementMessageWiki":"5 April 2022 The following product versions have been released: <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2117337135\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Salt Safetronic Authentication Server (SSAS) 22.1</a> <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2118975502\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">SSAS Salt Mobile 22.1</a> <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2118942725\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">SSAS Standard Connector 22.1</a> <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2118909953\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Safetronic Docker Containers 22.1</a> 15 March 2022 <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2104393736\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Frontier 22.1</a> has been released 21 February 2022 <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2091712530\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Push Gateway Lite (PGL) 22.1</a> has been released 18 January 2022 An updated version of the the optional FHA c14n2 component c14n2-20.1.0_SR1.zip is now available for download at <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/778436711\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Safetronic File Handling Application (FHA) 20.1</a>. 22 December 2021 <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2057830401\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Salt Echidna 21.2</a> has been released 14 December 2021 <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2055045121\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Security Note: Impact analysis of CVE-2021-4104 JMSAppender in Apache Log4j 1.2</a> 13 December 2021 <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2053341185\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Security Note: Impact analysis of CVE-2021-44228 Apache Log4j2</a> 10 December 2021 <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2087256094\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Salt Mobile 21.3 SR1 </a> has been released 15 November 2021 The following product versions have been released: <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2021883907\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Salt Safetronic Authentication Server (SSAS) 21.2</a> <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2088108037\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Frontier 21.3</a> <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2081619969\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Safetronic Docker Containers 21.2</a> 5 November 2021 <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2087976977\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Salt Mobile 21.3</a> has been released 27 September 2021 <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1975353368\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Salt Mobile 21.2 (SR1)</a> has been released 4 August 2021 The following product versions have been released: <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1813512193\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Salt Safetronic Authentication Server (SSAS) 21.1</a> <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1704460298\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Push Gateway Lite (PGL) 21.2</a> <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1714880521\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Safetronic Docker Containers 21.1</a> 29 July 2021 <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1947271173\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">SSAS Standard Connector 21.1</a> has been released 20 July 2021 <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1886257153\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Frontier 21.2</a> has been released 1 July 2021 <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1944551458\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Salt Mobile 21.1</a> has been released 1 July 2021 <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1916141577\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">SSAS Standard Connector 20.2 SR1</a> has been released 17 May 2021 <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1700823051\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Frontier 21.1</a> has been released 17 May 2021 <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1678737450\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Push Gateway Lite (PGL) 21.1 SR4</a> has been released 17 April 2021 <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1572044801\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Salt Echidna 21.1</a> has been released 15 April 2021 <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1572306954\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Salt Safetronic Authentication Server (SSAS) 20.4 SR1</a> has been released 4 March 2021 Updated information pertaining to End of Support dates for older versions of SafeSign (SSAS) can be found at <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/737148931\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">SafeSign, Safetronic & FHA Product Support Version Life Cycle</a> 2 February 2021 <a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1374846977\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Salt Safetronic Authentication Server (SSAS) 20.4</a> has been released \n<a href=\"https://saltgroup.atlassian.net/servicedesk/customer/kb/view/425394232\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here for Product Downloads </a>","translations":{"ru-RU":{"helpCenterTitle":"Добро пожаловать на Центр поддержки","sharedPortalName":"Центр поддержки","localeDisplayName":"Russian (Russia)"},"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"pt-PT":{"helpCenterTitle":"Bem vindo ao Centro de Ajuda","sharedPortalName":"Centro de Ajuda","localeDisplayName":"Portuguese (Portugal)"},"en-US":{"helpCenterTitle":"Welcome to Salt Group Product Support","sharedPortalName":"Salt Group Product Support","announcementHeader":"Salt Product and Support News","announcementMessage":"*5 April 2022* The following product versions have been released:\n[Salt Safetronic Authentication Server (SSAS) 22.1|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2117337135]\n[SSAS Salt Mobile 22.1|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2118975502]\n[SSAS Standard Connector 22.1|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2118942725]\n[Safetronic Docker Containers 22.1|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2118909953]\n*15 March 2022* [Frontier 22.1|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2104393736] has been released\n*21 February 2022* [Push Gateway Lite (PGL) 22.1|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2091712530] has been released\n*18 January 2022* An updated version of the the optional FHA c14n2 component _c14n2-20.1.0_SR1.zip_ is now available for download at [Safetronic File Handling Application (FHA) 20.1|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/778436711].\n*22 December 2021* [Salt Echidna 21.2|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2057830401] has been released\n*14 December 2021* [Security Note: Impact analysis of CVE-2021-4104 JMSAppender in Apache Log4j 1.2|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2055045121]\n*13 December 2021* [Security Note: Impact analysis of CVE-2021-44228 Apache Log4j2|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2053341185]\n*10 December 2021* [Salt Mobile 21.3 SR1 |https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2087256094] has been released\n*15 November 2021* The following product versions have been released:\n[Salt Safetronic Authentication Server (SSAS) 21.2|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2021883907]\n[Frontier 21.3|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2088108037]\n[Safetronic Docker Containers 21.2|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2081619969]\n*5 November 2021* [Salt Mobile 21.3|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/2087976977] has been released\n*27 September 2021* [Salt Mobile 21.2 (SR1)|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1975353368] has been released\n*4 August 2021* The following product versions have been released:\n[Salt Safetronic Authentication Server (SSAS) 21.1|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1813512193]\n[Push Gateway Lite (PGL) 21.2|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1704460298]\n[Safetronic Docker Containers 21.1|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1714880521]\n*29 July 2021* [SSAS Standard Connector 21.1|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1947271173] has been released\n*20 July 2021* [Frontier 21.2|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1886257153] has been released\n*1 July 2021* [Salt Mobile 21.1|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1944551458] has been released\n*1 July 2021* [SSAS Standard Connector 20.2 SR1|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1916141577] has been released\n*17 May 2021* [Frontier 21.1|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1700823051] has been released\n*17 May 2021* [Push Gateway Lite (PGL) 21.1 SR4|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1678737450] has been released\n*17 April 2021* [Salt Echidna 21.1|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1572044801] has been released\n*15 April 2021* [Salt Safetronic Authentication Server (SSAS) 20.4 SR1|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1572306954] has been released\n*4 March 2021* Updated information pertaining to End of Support dates for older versions of SafeSign (SSAS) can be found at [SafeSign, Safetronic & FHA Product Support Version Life Cycle|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/737148931]\n*2 February 2021* [Salt Safetronic Authentication Server (SSAS) 20.4|https://saltgroup.atlassian.net/servicedesk/customer/kb/view/1374846977] has been released\n\n\n[Click here for Product Downloads | https://saltgroup.atlassian.net/servicedesk/customer/kb/view/425394232]","localeDisplayName":"English (United States)"},"pt-BR":{"helpCenterTitle":"Bem-vindo ao Central de Ajuda","sharedPortalName":"Central de Ajuda","localeDisplayName":"Portuguese (Brazil)"},"ko-KR":{"helpCenterTitle":"도움말 센터에 오신 것을 환영합니다.","sharedPortalName":"도움말 센터","localeDisplayName":"Korean (South Korea)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"ja-JP":{"helpCenterTitle":"ヘルプセンターへようこそ","sharedPortalName":"ヘルプセンター","localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#7050e5","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"forgotPassword":{"resetUrl":"/servicedesk/customer/user/forgotpassword"},"login":{"allowCookies":true,"contactAdminLink":"please contact your <a href=\"https://saltgroup.atlassian.net/secure/ContactAdministrators!default.jspa\">Jira 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